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Key Principles for an Optimal Work Environment

The Five Ideals​

  1. Locality and Simplicity
  2. Focus, Flow & Joy
  3. Improvement of Daily Work
  4. Psychological Safety
  5. Customer Focus

The Unicorn Project (©2019 Gene Kim)

https://itrevolution.com/articles/five-ideals-of-devops/

The Four Types of Work​

  1. Business Projects
  2. Internal Projects
  3. Operational Change
  4. Unplanned Work

The Phoenix Project (©2018 Gene Kim)

https://uptakedigital.zendesk.com/hc/en-us/articles/115000524374-4-Types-of-Work-in-IT-The-Phoenix-Project